Archive for April, 2007

Customer Care Tips Going Forward

Sunday, April 29th, 2007

The spam filters have started to send back the messages I am sending out.  I can see this as a problem so to help alleviate this issue I am going to post my tips here allong with any other stuff I think you might find interesting.  If you believe as I do that the customer is the reason for you to be in business then sign up for notification on my Customer Care Tips  I am excited about this change. I think it will be great for everyone all the way around.  I would love for you all to leave me messages as to what you think about what my posts.  I look forward to the future and I hope you do too. 

Speaking of email and the issues I am having, how many of your customers are aving these issues too?  How do you think that is impacting your business?  I wrote an article aout customer service and email go see e-mail customer service.

How do you stay successful?

Friday, April 20th, 2007

I know I have intended that this blog be dedicated to Customer Care and you may be wondering how this relates.  When you are working with customers, it is very important to be very strong within yourself.  You need to find ways to uplift yourself  so you won’t take your customers issues personally.  This will also help put you in a mental space where you can think clearly enough to come up with that perfect win/win.  So read on and enjoy…

First thing in the morning I have a cup of coffee.  This helps my brain realize that I should be moving about :p 

When I get to work, I read my morning prayer. I have posted it on my bulletin board and it helps remind me not to judge others but to speak, think and act as if God were using me as His vessel.  Because He is…

I always read my email because there is always something inspiring in there. I believe that the Universe draws me to the perfect email all the time.

When I go on break, I read some of an inspiring book.  It helps me to unplug from work and feel calm and grounded and ready to get back in there.

At lunch, I sit in my truck and eat my lunch and whenI am finished, I enjoy the sunshine. Yep, I roll down the window, use the window opening as a pillow and turn up the tunes.  You would be amazed at how long an hour, thirty minutes, or even fifteen minutes seems when spent in such a joyous way.

What tunes do I turn up?  My current favorite is “Grace and Gratitude”  by Olivia Newton-John  The music is calming and uplifting and it never fails to inspire!

When I get home and have eaten my dinner, I check in at the Portable Empire University Forum.  There is always someone who has made a stride or leap forward and it always helps me to move forward; even if it is just that littlest bit.

How can I forget showing and accepting love from my two dogs.  They both have different personalities and I get different tings from each one.

Finally and most important I try to find ways to spend time with family and friends.  My son, who is the biggest goof-ball of them all, never fails to bring a little light hearted and playful joy into my day.  My husband is trying to learn how to dote on me.  I am thanking the universe for his efforts and blessing him with his jouney. I love you sweetheart.

So there you have it, my top 9 things I do to help me stay successful!  Click Here to go to funDiva.com
  What an awesome idea!

Welocme!

Monday, April 9th, 2007

Welcome to my new blog.  This post will be fairly short as I am really just setting things up right now.  How exciting!  I learned someting new.  An awesome and very smart new friend showed me how to do this.  *big huge frin here*  If you too would lie to learn the fun and easy way go see Thomm  His videos are so easy to follow even I can do this!  Believe me when I first looked at Word Press I clicked new installation and the page had some Techno Jargon on it my brain said- Whoa!  I’m outta here!  Thanks to Thomm, here I am with a brand new blog space. *Does the happy dance* Anyway, thanks Thomm and once again, if you want a Word Press blog and it seems beyond you, go see Thomm He really will get you on track!